Hot Tub Leaking: Where to Look
Find out where the water is coming from. A slow drop in water level can be evaporation or a leak, and the two look alike at first.
Electrical safety: the spa's electrical equipment can cause serious injury or death. Before you touch anything near the equipment, turn the spa off at its breaker or disconnect. Do not open the equipment cover, control box or panel. Wiring, breakers, GFCIs, heaters and control boxes must be repaired by a licensed electrician or qualified technician.
If you feel tingling or a shock: get out of the water, stay out, and keep others out. Do not touch the spa or its equipment. For smoke or fire, call 911 first, then call us.
If water is near the equipment
- Turn the spa off at its breaker or disconnect now. Keep people and pets away from the water.
- Call us. Do not touch the equipment, and do not restart the spa until a technician has checked it.
Safe checks you can do
- Mark the water level with tape, and check it again after 24 hours.
- A falling level suggests water loss, but it does not by itself tell evaporation from a leak.
- Look for wet spots under and around the outside of the spa. Do not look inside the equipment cabinet.
Stop and call us if
- Water is pooling under the spa or inside the cabinet.
- Water is at the pump, heater, valves or any electrical equipment.
- The water level drops with no visible cause, or you see a crack in the shell.
What a technician does
- Many leaks only show when the pump runs under pressure, so a technician tests the spa under working conditions.